For ALL shipping and delivery related questions, please contact USPS with your tracking number before contacting us.
All orders will be packaged, processed and sent out within 2-3 business days. All packages are handled through USPS and we are not responsible for lost or stolen packages.
We are not responsible for lost or stolen packages. Once your order leaves our premises it is a liability of the USPS.
If your package says delivered but you can't find it, please contact your local post office before contacting us. We do not refund or offer store credit for lost or stolen packages.
If you receive an item that appears to be damaged or incorrect please contact firstname.lastname@example.org and be sure to include your first/last name, order number and a photo of the item. Email inquiries must be received within 48 hours of receiving the item. Any items reported after 48 hours will not be accepted for review. We do not accept returns or process refunds. Exchanges are only made if we sent you the wrong size, color, style, etc.
Exchange shipping costs are at the expense of the customer to mail the item back to our facility. *ALL shipping costs are nonrefundable.*
All sale items are final sale. Sale items are not eligible for returns or exchanges.
All bodysuits, jewelry and accessories are final sale.